Wrong item, a problem with the product or a size that doesn’t fit? Here’s how we can help.
Exchange Eligibility
Contact us within 7 days of receiving your order if:
- You need a different size.
- You received a product or size different from what you ordered.
- Your item has a manufacturing defect.
Exchanges are subject to stock availability.
Product Condition
For an exchange, the item must be:
- Unworn and unwashed.
- In its original condition, with all original tags attached.
- Free from alterations or damage caused after delivery.
If the item arrived defective or damaged, tell us when requesting the exchange.
How to Request an Exchange
Email hello@baaghi.net or WhatsApp +92 325 0222444 with your order number and the reason for your request.
For an incorrect or defective item, include clear photographs so we can assess the issue.
Our team will share the next steps and return instructions. Please contact us before sending an item back.
Exchange Shipping Charges
If we sent the wrong product or size, or the item has a verified manufacturing defect, we’ll cover the courier costs for the exchange.
If you selected the size you received and would like a different one, you’ll cover the exchange courier charges. We’ll confirm those charges before proceeding.
